FAQ

Q: What is a GamLokR controller grip?+

A: GamLokR controller grips are a US Patented adhesive style wrap around grip for gaming controllers. The adhesive backed grip is only about .4 mm thick. GamLokR controller grips are cut using state of the art technology, and they are designed to go on over the controller's grip. These grips are 100% made in the USA, and they change the interface between the user's hand and the controller by increasing the friction while adding little to no bulk.

Q: Why choose a GamLokR controller grip?+

A: People have been trying to get better grip on their controllers for years. Doing anything from adding tape or purchasing multiple different addons and have been unsatisfied with the result. GamLokR is the ultimate solution for better grip. When you’re gaming you want everything to feel the best so that way you play your best and that is where GamLokR comes in.

Q: What does GamLokR stand for?+

A: GamLokR is your Gaming Locker for your gaming needs. If you haven't noticed yet we keep our L and R capitalized. Lockers have always been designed to attend to athletes needs and that is what we do for gamers.

Q: How long does it take to receive my order?+

A: We usually fill orders within 1 business day from the time they are placed. Orders will ship out via First-Class Mail with Tracking. The US Postal Service states on their website that First-Class Mail is delivered in 1 to 3 business days, but this is not guaranteed (and we have seen deliveries take up to 10 business days from the time they leave our office. Because we use the US Postal Service, we If it has been longer than 10 business days since you received your shipped notification please email us at info@gamlokr.com. We will ensure you get your GamLokR.

Q: How does free shipping work?+

A: GamLokR is sent via the US Postal Service. When your order is processed you will receive an email with a tracking number. The grips will arrive in your mailbox or post office box in an oversize envelope.

Q: Did my order process?+

A: If your order is processed correctly, you should receive an automatic confirmation email almost immediately after the transaction occurs. Shipping confirmations are sent when the item is filled, usually within one business day after ordering. If you did not receive these, please email us at info@gamlokr.com for assistance.

Q: Where are GamLokR controller grips made?+

A: We are proud to say our products are 100% Made in USA. Each GamLokR grip is designed, cut, and mailed from our head office in Steamboat Springs, CO.

Q: Does GamLokR ship internationally?+

A: Yes, we do! We offer USPS 1st class international shipping for $13 and USPS International Priority for $14.00. In countries where we have had issues using USPS 1st class international we only offer USPS International Priority.

Q: Do you have a phone number?+

A: We are a new company and do not have a phone number. If you want to get in touch with us please send us an email at info@gamlokr.com.

Q: Can I remove my GamLokR controller grip once it's installed?+

A: Your GamLokR can be easily peeled off at any time. Any adhesive that remains on the controller can easily be removed with Isopropyl alcohol and a soft cloth. You will not be able to reinstall a grip once it has been removed.

Q: How do I install my GamLokR controller grip?+

A: All of our orders include instructions for installation on your specific controller and these instructions can be found online at GamLokR.com/install.html.

Q: How Long will my GamLokR controller grips last?+

A: We guarantee our grips for 90 days. If the instructions are followed correctly, these grips can last years (depending upon installation, use, storage, etc).

Q: Why didn't my order go through?+

A: Most often, when a credit card order does not go through, it is because the billing address entered on the order does not match the address on file for your credit card. For the protection of our customers and ourselves, we do not have access to the credit card information you entered. If your order did not go through, you may email our customer service at info@gamlokr.com and we will gladly adjust the information. We will need your card number when processing the order. You may also resubmit the order with the corrected information.

Q: Does GamLokR Sponsor gamers?+

A: Yes, Please fill out our sponsorship application here. We will review your application and be in touch.

Q: Is GamLokR latex free?+

A: GamLokR grips are do not contain any natural latex rubber.

Q: Is GamLokR Proposition 65 compliant?+

A: Yes, GamLokR Grips are Proposition 65 compliant. Prop 65 restricted substances have not been intentionally added to this product nor are they known to be present above the established limits.